SUPPORT ROUTER / ACTIVESUPPORT

Route the issue to the right ownership path.

Active engagements should use their agreed delivery and escalation channels. General requests can be routed through OSYSTIC directly.

Email OSYSTIC
ACTIVE ENGAGEMENTPROJECT CHANNEL
SECURITY / OPSESCALATION PATH
GENERALhello@osystic.com

Do not send credentials, production keys, or customer-sensitive information by general email. Use the secure channel agreed for your engagement when sensitive context is involved.